Dear Sir/Madam, I would like to thank you so much for the fabulous service you provided to us last night in clearing a blocked drain which had caused an emergency during a thunderstorm with sewage water rising from an external drain and leaking into our kitchen!
On a miserable and very stormy Saturday night, you attended promptly at midnight, and not only cleared the drain quickly but your superb Engineer Wayne then explained our drainage system to us and offered us a wealth of sound advice to avoid the situation happening again. I simply cannot praise Wayne highly enough! Having cleared the blockage, he could have just packed up and left… but, with time still left on the hour that we would be paying for anyway, he stayed with us and helped us to clear up and then tested the system again to make sure everything was ok!
This is service that goes beyond the normal levels expected and we are so grateful to him. From the moment we first called to the job being completed, we received absolutely first class service from everyone we spoke to connected with Aquablast. I have no hesitation whatsoever in recommending Aquablast to anyone who has any issues with their drainage system.
You agreed a price with us before attending, stuck to this price and provided A1 service. Aquablast is clearly a highly reputable company with no interest at all in ripping off their customers. You understand and place the needs of your customers at the top of the list. Thank you again. I hope I won’t have similar problems in the future, but if I do, you will be the only company I call! Please feel free to use this review on your website if you want to. Thanks again, and please show this email to Wayne. He was brilliant!
Kind regards, Neil & Alex Barclay
Castle Street, Tiverton EX16 6RE